osTicket Theme Screenshots
Every screenshot below is taken from a live osTicket v1.18 installation — the staff panel and admin settings running Dashboard Theme v3.0.
Staff & Admin Panel
6 screenshots
Agent Ticket Queue
The open-ticket queue in v3: a dark sidebar, pill-style queue tabs, a prominent search bar, priority badges and reply counts at a glance.
Queue Menus & Counts
Each queue tab opens a tidy menu with live counts for open, answered and overdue tickets, plus personal queues.
Ticket Thread View
Ticket details in two clean cards, then a readable conversation thread with clear author blocks, timestamps and inline system events.
Open a Ticket from the Staff Panel
Agents can raise tickets on a customer's behalf. Forms and pop-up dialogs such as the user lookup are themed to match.
Manage Help Topics
Admin tables restyled end to end — help topics, filters, SLA, schedules, API, pages, forms, lists and settings.
System Logs & Dashboard Tools
Even the deepest admin pages are themed, including system logs, date pickers and log-level filters.
Theme Settings
1 screenshot
Theme Settings & Colour Patterns
The plugin config screen: pick one of six colour patterns or drop in your own custom CSS — no core files touched.
About These Screenshots
The stock osTicket interface has not changed much in years, and it shows most on a phone or tablet. This dashboard theme replaces that experience with a responsive, card-based interface built on a modern grid — without changing how osTicket works underneath. The screenshots above cover the pages your team touches most: the agent dashboard, the open ticket queue, individual ticket threads, help topic management, system logs and the theme settings page.
Each page reflows cleanly from a 27-inch monitor down to a small mobile screen, so your agents can triage tickets away from their desk. Looking for the customer-facing side? See the Amber client portal theme.
Colour Schemes & Customisation
The theme ships with six ready-made colour patterns — the orange default shown above, plus red, coral & teal, blue, monochrome and olive — selectable from the theme settings screen inside osTicket admin. If your brand needs something specific, the Custom CSS field lets you override any colour, font size or spacing value. Nothing is hard-coded and no core osTicket file is modified, so upgrading osTicket later stays safe and simple.
Compatibility
These screenshots were captured on osTicket v1.18. The theme is compatible with osTicket v1.17 and v1.18, installs in a couple of minutes and works in every modern browser. Follow the installation guide to get the same result on your own helpdesk.
Like What You See?
Get the same look on your own helpdesk — the Dashboard Theme is a free download.
Download Free — v3.0